Many people know how to work on a computer, but know precious little about computer services. That is, they might have basic Ms Office skills of using a word processor program or a spreadsheet program, sending emails with attachments, or saving files in marked folders. These skills are sufficient for many jobs and people may sail through successfully in life with this much computer knowledge.
Still, even for exercising that much of skill the right way, they need computer services providers who can give the right type of customer support. For a computer to be functional to do even that much works, so many parts of it have to work together in unison. For example, a simple thing like an optical mouse falling down and breaking open can bring things to a complete standstill. Nothing can be done without a mouse and you may not know how to reassemble it, or may not even understand whether it is in a state from which it can be assembled again. If you have a regular computer services arrangement in place, your problem would be instantly rectified.
Most of the companies that provide computer Service provide round-the-clock customer support. So, they will have your mouse repaired instantly and if it is not repairable, will replace it. If part replacement is not in your agreement, you can buy a new mouse, but it will be more convenient to get a mouse home delivered than to go and buy one. Even on a holiday when buying a new one may be difficult, your computer services company, with which you have a good rapport, will provide you with a temporary one that could solve your immediate problem.
If you have the right on site computer services at your beck and call, problems relating to a malfunctioning mouse, monitor, printer, keyboard, or scanner will be dealt with immediately in this manner. Other problems that may necessitate help are data protection in case of virus infection, or installation of antivirus software. Such a job may take some time, but will be managed very satisfactorily by service providers that give the right customer support.